Returns & Exchanges

Our 30-day refund policy ensures that you can shop with confidence. If you're not completely satisfied with your purchase, you can request a store-credit refund within 30 days of receiving your order. A 10-day refund is eligible for full payment refund. Simply reach out with your information, and we'll walk through the process. Your satisfaction is one of the top priorities!  

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You have 30 days from the date you receive your order to start a return/exchange. Once your request has been submitted, you'll have 2 weeks to get your item(s) shipped back to us. You will be provided with a prepaid label as long as you're returning from within the U.S. 

A label fee of $7 will be deducted from your return if you choose to return for a refund. Returns for store credit and exchanges will not incur any label fee. Please note - if any item(s) are included with an exchange as a return for a refund, the flat $7 return fee will still apply.

Please make sure items are being returned in the condition they arrived in (i.e. with tags attached and in the bags they came in). 

*If items are returned without tags or bags, you will be charged a restocking fee. Worn, washed, damaged, and/or dirty items will be denied refunds or given store credit.*

 

Do you charge a return fee?

All returns for a refund will come with a flat $7 fee. This fee is waived on exchanges and returns for store credit. 

Please note - if any item(s) are included with an exchange as a return for a refund, the flat $7 return fee will still apply.

 

How do exchanges work?

You can exchange items for a different size or another item on all domestic orders. Exchanging for another size is completely free and shipping is covered by us both ways. You will be refunded or charged for the difference in price, depending on the item. Once your return package is scanned, your exchange order will be handled and shipped to you. To make sure you get the items you requested, returning your package ASAP will be the best way. 

*Please note: We do not allow exchanges on exchanges. If you don't want to keep the original or exchange item, your only option will be to return at that point. 

 

The item that I want to exchange for is "in-stock" on the website but "out-of-stock" in the returns portal. Why?

An item will be ineligible for "product exchanges" if there are very few units left. Without a minimum threshold, items with such low quantities would often sell out before the exchange order is placed. 

Please note that instant exchanges don't follow this same rule, but only size exchanges are eligible. See below for more information on instant exchanges.

 

Can I return/exchange final sale items?

Final sale items are not eligible for returns, exchanges, or store credit of any kind. No exceptions will be made.

 

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